Effective Proposal Writing

Background: An essential aspect of communication is writing clear, concise, targeted and persuasive text. Achieving the results you want from your e-mails, reports, proposals, recommendation reports, and other business documents depends on your ability to grab your audience’s attention and persuade them to act on your ideas. In this course, you develop effective report writing […]

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Advanced Human Resources Management

Background: More effective management of Human Resources (HR) increasingly is being seen as positively affecting performance, and the competitive success in organizations, both large and small. As human resources have become viewed as more critical to organizational success, many organizations have realized that it is the people in an organization that can provide a competitive […]

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Persuasive Communication

Background: Coordination is an inevitable part of our daily managerial role. An important part of that happens through communicating with small or large groups. It is very crucial that your communication helps you get the outcome you expect and creates the impression you want. We came up with this course to address the “research-based” needs […]

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Advanced Customer Relationship Management

Background: Many sales and business people exaggerate in their CRM attitude to the level of flattering and overpromising. The consequence is as bad as a harsh and rude CRM attitude. What is recommended is a balanced and professional approach based on facts – including product/service weaknesses. We came up with this course to address the […]

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